Web Bio:
- Established: 1999
- Sites Hosted: 260,000+
- Location: Jacksonville, FL
- Host Award: "Most Features"
- Featured Package Price:
$2.75
/month- Storage Space:10 GB
- Transfer/Bandwidth:Unmetered
- Setup Fee:Free
- Domain Name:1 Free
- Money-Back Guarantee:Anytime
- Uptime Guarantee:99.9%
- Free Website Builder:Yes
- Multiple Domains:Unlimited
- E-mail Accounts:Unlimited
- MySQL Databases:Unlimited
- Control Panel:cPanel
- Operating System:Linux
- Server Backups:Daily
- 24/7 Monitoring:Yes
- Wordpress
- Joomla
- Drupal
- Ruby on Rails
- PHPMyAdmin
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
- Overall Score:
88%
- Our Total Rating:
- Number of User Reviews:
57
- Avg. User Rating:
Our Review of: Web
Overview:
Web.com was rated a top web hosting provider on our list, because of their terrific prices, superior technical support and great reliability. Headquartered in Jacksonville, FL, Web.com is a global provider of online marketing solutions and internet services for small businesses. Web.com also has offices in Argentina, Canada and the United Kingdom, in total hiring over 500 employees.
Serving over 3 million customers since 1999, Web.com has the experience and know-how to manage a competent web hosting company.
Pros:
- Some of the lowest prices out there.
- Many, many scripts available for free.
- Great Internet backbone connections.
Cons:
- Too many addons available can increase monthly prices.
Features & Specials:
Web.com offers 3 starter hosting plans, practically guaranteed to suit almost any web site's needs. Both plans offer ample storage, unmetered bandwidth allowances and a miriad of features on each account. Their premium hosting plan offers the ability to host up to 10 websites on each account, free SSL Certificate and up to 40GB of storage.
As mentioned earlier, even though their hosting plans are low priced, doesn't mean they went light on features. Some notable's they offer on each account are, unlimited e-mail accounts, unlimited MySQL databases, unlimited sub-domains, cPanel control panel, site stats and more. More technically inclined users will appreciate Web.com's abundant script library, PHP support, website builder, Dreamweaver support, e-commerce shopping cart software, ftp access and more.
- Tons of scripts with each account.
- Yahoo! and Google advertising credits on each account.
- "Anytime" Money-Back Guarantee.
Reliability & Speed:
Web.com utilizes 2 excellent datacenters, located in Chicago, Illinois and boasts a 99.9% uptime guarantee. They can offer this unique guarantee, due in part to their unique load balancing technology, which helps ensure that even if your server goes down, your site will automatically be routed to a live server, to minimize any downtime.
A little unknown fact, their datacenters are connected to the same backbone as the majority of businesses in the downtown Chicago area, which goes to show you're going to have reliable connections! The fact that the connections are also Dual OC-48, also contribute to fast web site page load times.
Reliability & Speed Factors:
99.9%
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Dual OC-48
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Summary: Utilizes high-performance datacenters near Chicago Ill, with the latest in load-balancing technology. |
Support:
Web.com has all the resources available to offer top notch tech support. They offer free 24/7 toll-free phone support and e-mail support, with very short wait times for each, generally under 20 minutes for e-mail support. Chat support wait times are very short, with phone support being just a couple minutes, as tested. Their tech support agents are also quick at getting issues resolved quickly and efficiently, with as little delay as possible.
Web.com has complete US based tech support, located in Drums, Pennsylvania, that has won multiple awards for their focus on fast, friendly customer service and tech support.
They also offer online support tutorials and a unique online message forum community, for members to assist others and express any concerns on any arising hosting issues. All this gives them top marks in our customer/technical support ratings system.
Average Support Wait Times:
9 seconds
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2 minutes
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Control Panel:
Web.com uses an intuitive, user-friendly control panel for its web hosting services. The control panel provides a centralized dashboard for monitoring website performance and analytics. The control panel is based on the ever popular cPanel, the most widely used and namely easy-to-operate control panel software in the industry.
The Web.com hosting control panel provides a centralized dashboard for monitoring website performance and analytics. You can track website traffic, view server statistics, and gain insights into visitor behavior, empowering you to make data-driven decisions to improve your online presence. User-friendly interfaces make it easy for anyone to navigate through hosting settings, manage domains, set up email accounts, and perform other administrative tasks. This intuitive approach saves time and reduces the need for technical expertise.
What sets them apart?
"The Last Hosting Plan You'll Ever Need" - Just Host |
Load balanced server reliability! |
Super low prices and abundant account features. |
Customer service, that excels at every level. |
Summary:
We think you will agree, that Web.com is a flat out great host, albeit with not quite as many free features included as some other hosting providers in the same price range. They still offer a number of outstanding features for the price and more can be added easily. For those looking to save as much money as possible, Web.com can be a great starter host for a business owners looking to save, but yet have a dependable web hosting presence.
Also, the fact that we rated their tech support very highly goes to show that they're also looking out for their customers, which is apparent with their very adequate support venues and short wait times. That said, be a believer yourself by checking them out today...
Web Ratings ChartScore: 88%
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Web User Reviews
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Good hosting
Review by: Beau, from Jacksonville
They seem to get the job done pretty well. Have a decent support staff and respondant servers with fast page loads. You really can't complain too much for smaller issues, since the price/month is so low. Would definitely recommend Just Host.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Just Host is the Worst
Review by: Larry B., from New Jersey, USA
I've had more trouble with Justhost in 5 months than with my last host in 7 years. When I state a problem to their support, they seem to not have read what the problem was. I've had to explain it over and over again until it finally goes to a supervisor who seems to know what he's doing. This has happened several times. I could go on but with all the web hosts out there, you don't need Justhost.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Just host review
Review by: Maney, from Long Island, NY
Pretty sure I made a good decision going with them. Quick account setup and we were ready to go. Support has been pretty good, although a little slow one time getting an answer to a question. All in all though they have a good thing going.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Just Decent...
Review by: Scotty, from Fairfax, VA
Have been with Just Host for a year or so, with pretty good service. Not the quickest support or easiest to use control panel. I suppose doing a little better now with support, but if you want a top notch host, I'd probably go with someone else. For the price though, not too bad.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Good, but should offer more features...
Review by: Brett, from Greeley, CO
No major problems with our site for a good while now. We get a decent amount of traffic and they handle it fine. The only thing I can think of is they could use more features on each account.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Just Host Review
Review by: Jonah, from Bismark, ND
Signed up with Just Host a few weeks ago. Account got live quickly and pages load quick also. Not so sure about how good tech support is, because have not had to use it. Recommend so far...
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Has got their priorities right
Review by: Michael, from Glendale
Just host will take care of you quickly if you have an issue. Our site went down and they were quick to correct the problem. A+
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Great but...
Review by: Bills, from Connecticut USA
These people would have gotten 5*s but they dont stream video not even audio too bad lets leave them with 4 3/4 star
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Fast servers
Review by: Andy, from Mesa
They are good and have fast servers. They offer more services for more $$, but great price for what comes on the account.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Why is this company in the top 10 web host sites the other 9 must be real dogs!
Review by: chemayan2, from United States
After texting with the on-line chat -which could not help me- I called the 888 number which said that they would send an email with the information I wanted to my gmail account - 2 hours later no email.
I would expect this kind of service if I had signed up for the 6.96 special but I signed up for a lot more than that.