Our Review of: SiteGround

Overview:

SiteGround, located in Alexandria, Virginia, has offices and datacenters located world-wide, employing over 600 dedicated employees. SiteGround been providing web hosting services since 2004, hosting many thousands of web sites world-wide. As a matter of fact, to date, they have hosted over 1,700,000+ web sites! This goes to show that they have the experience and capability to handle most any web site configuration possible.

With SiteGround, you can depend on the highest customer service, the utmost in tools and features to keep your web site running smoothly and the best price for the buck!

Pros:

• Owned by a web hosting pioneer, with many years web hosting experience.
• Tons of scripts come standard on each account.
• Great customer service.

Cons:

• Control panel is a little tricky for new users.

Features & Specials:

SiteGround has the disk space and high transfer allowances that large web sites crave. In addition to this, they also offer a free domain name, free setup, free site builder and the ability to host unlimited domain names on your account. This is a fantastic and hugely desirable feature, great for webmasters who have multiple domain names and one of the reasons we rated HostMonster so highly on the list.

They also offer free toll-free 24/7 365-day telephone and e-mail support. They also offer a vast list of free features with every account, perfect for an advanced web site that needs extra functionality.

A few notable features are Ruby On Rails, MySQL, Javascript/DHTML, PHP, Flash/Shockwave, multiple shopping carts, free search engine submission and more. HostMonster also offers free $50 site builder credits at both Yahoo! Search Marketing and Google Adwords, which gives you instant free traffic!

Reliability & Speed:

SiteGround's datacenters are among the best, with guaranteed uptime of 99.9%. They have multiple datacenters located in the US, Europe, South Asia and Australia. All the datacenters are connected via blazingly fast backbone connections, with 24/7 secured monitoring. They also operate multiple redundant UPS power backup utilities. The datacenters offer a high-performing server infrastructure, powered by Google Cloud Platform with one of the fastest networks out there.

They also offer mirrored server storage backups incase of equipment failure, to prevent data loss. Web site reliability is a top priority at SiteGround and they do an excellent job at keeping a clean track record.

Support:

SiteGround wants you to be completely satisfied with every aspect of service and that means providing special attention to taking care of any problems that might arise, quickly and easily. To make this a reality, they offer free toll-free 24/7 phone support and free 24/7 web chat. They also employ an "Instant AI assistant", for immediate help with most hosting related issues.

Their support team is famous for being fast, friendly and helpful. Their customers confirm this fact daily, by giving them hundreds of five-star reviews and satisfaction rates close to 100%. Phone calls and chat inquiries get quickly answered and tickets receive a first reply within 15 minutes on average.

They also offer a comprehensive site migration service, which transfers all your files and databases over from your old hosting company, for a fast and painless transfer process.

Average Support Wait Times:

Chat Wait Time 9 seconds

Phone Wait Time 2 minutes

Control Panel:

SiteGround maintains an in-house "Site Tools" control panel interface, which makes it easy to manage all aspects of your hosting account. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. We found it pretty easy to operate and have extensively tried it out. Even if you're a novice, it shouldn't be a big problem for you to manage...

What sets them apart?

Summary:

SiteGround was chosen as a top contender on our hosting list, because of their outstanding storage/transfer allowances for the price, ability to host unlimited domains on 1 account and great account features. This, along with knowing that if a problem arises it will be handled quickly and courteously makes them a great hosting pick! Check out SiteGround today and see their great service for yourself.

SiteGround Ratings ChartScore: 8.9%