Our Review of: IONOS

Overview:

IONOS is a newer entry on our hosting list, but we think it will soon challenge more established players with its low prices, support and outstanding reliability. With a full feature set, 24/7 US-based support and a simplified transfer process, IONOS is a solution that caters to everyone from individuals to bloggers to those running large businesses.

IONOS is currently the largest web hosting provider in Europe, however they have main offices located in Philadelpia, PA, and Newark, DE, along with over 31 world-class datacenters located in the US, Europe, Asia. They currently employ over 4,300 employees in 70 countries around the world, with a whopping 22 million domains under management and 100,000 servers in operation. Started in 1988, IONOS has the expertise and know-how to satisfy nearly anything a website can through at it!

Pros:

• Formerly 1&1. A leader in reliable web hosting.
• Great for blogger web sites.
• Rated #1 in Support.

Cons:

• Wish they offered more software standard on each account.

Features & Specials:

IONOS steps into the game strongly with as low as 1-year hosting plans, with some of the best deals in the entire industry, starting at only $1/month! They also a provide a free domain name, free transfer with every new hosting account, and of course there's unlimited websites, unlimited sites hosted and unmetered bandwidth on each account as well.

One feature that caught our eye, is the fact they offer a "no downtime" transfer process, from your old host, to them. This basically means that they will show you in detail and offer the services needed, to have no site downtime during the transfer.

You also get a 30-day money-back guarantee, if for some reason you aren't completely satisfied. Another little added bonus, you also receive free daily backup and recovery with each hosting purchase.

Reliability & Speed:

IONOS is a newer hosting provider, however as noted earlier, their parent company has been around since 1988 with over 100,000 servers in operation located in over 31 datacenters. Sites hosted on their servers load faster than average, and reliability is excellent so far, partially due to the fact that their network connections are industry leading. ISO 27001 certified data centers deliver data security, the best performance, and georedundancy enable them to offer an industry leading 99.99% up-time guarantee! We're confident that your site will be in good hands and available at all times with IONOS.

Support:

IONOS really excels in the customer service and support arena, due to its ease-of-use and multiple choices for obtaining hosting support, 24/7. U.S.-based support agents are readily available via phone, chat support ticket, and their large online help center database. The support staff are knowledgeable and eager to help customers with any problems they might encounter. As for customer friendliness, they are among the nicest bunch of support staff you will ever encounter and quick to respond.

As noted, for those who wish to figure things out on their own, there's also a wealth of tutorials and technical guides available. We have found that often times, just a quick search of these tutorials will answer most basic hosting questions customers might have.

Average Support Wait Times:

Chat Wait Time 3 seconds

Phone Wait Time 1 minute

Control Panel:

Like many of the top hosting providers, IONOS offers the easy-to-use cPanel interface to take care of all your site's back-end needs. You can update and modify your site easily and quickly with cPanel, and it gives you access to anything you can think of to personalize your site or increase its functionality. You can add WordPress, Drupal, Joomla, Ruby, or a host of over 70+ other web apps in seconds, at the click of a button.

More than that, IONOS offers a premium website builder that you can use to get a site up and running within minutes of activating your account. This builder is simple to use and generates quite nicely done basic, e-commerce, or social media web sites.

What sets them apart?

Summary:

If you're looking for a web host that caters to your personal site, your blog or your small or larger sized business, look no further than IONOS. Few hosts we have evaluated make getting Wordpress, or your blog site up and running so easily. With 1000s of themes and a good assortment of Wordpress addons on hand, even a novice should be easily able to make a professional looking site.

In addition to this and the fact they offer great reliability and superior customer service and support, their service is also feature-packed, simple to use and competitively priced. That said, get in on the ground floor and check out IONOS today...

IONOS Ratings ChartScore: 9.6%