InMotion Hosting Bio:
- Established: 2001
- Sites Hosted: 450,000+
- Location: Virginia Beach, Va
- Host Award: Highest Quotas
- Featured Package Price:
$2.29
/month- Storage Space:100 GB
- Transfer/Bandwidth:Unlimited
- Setup Fee:Free
- Domain Name:1 Free
- Money-Back Guarantee:90-Day
- Uptime Guarantee:99.9%
- Free Website Builder:Yes
- Multiple Domains:6
- E-mail Accounts:5000
- MySQL Databases:25
- Control Panel:cPanel
- Operating System:Linux
- Server Backups:Daily
- 24/7 Monitoring:Yes
- Wordpress
- Joomla
- Drupal
- Ruby on Rails
- PHPMyAdmin
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
- Overall Score:
9.5
- Our Total Rating:
- Number of User Reviews:
114
- Avg. User Rating:
Our Review of: InMotion Hosting
Overview:
InMotion Hosting, our #3 rated hosting choice, means fast, reliable and affordable web hosting solutions. Founded in 2001, now with over 150+ employees, InMotion Hosting currently hosts many thousands of web sites from its headquarters in Virginia Beach, VA. They offer a number of very competitive hosting plans for sites requiring high storage and transfer allowances. As you will see by glancing over their feature set, they also cater to business oriented web sites, that require the utmost in reliability, page loading speed and ecommerce capabilities.
They also maintain a state-of-the-art server network, consisting of high performance Dell PowerEdge servers and some of the latest hosting advances, to ensure your site is always fast and available.
Lastly, InMotion Hosting has been awarded by CNET as being a top web hosting provider, a prestigious award chosen from among hundreds of web hosting candidates. This is tangible proof that InMotion Hosting deserves a definite second look at being your next web hosting choice.
Pros:
- Ability to host your account at different datacenters.
- Great for business or e-commerce sites.
- Super quick tech support responses.
Cons:
- A little more pricey than other hosts.
Features & Specials:
InMotion Hosting offers several hosting plans with vastly high amounts of storage space, which cater to clients who require high amounts of storage and data transfer allowances. Their prices are hard to beat and among the best in the industry. They also offer free setup a free domain name for life, free 24/7 support, free site builder and a 100% satisfaction guarantee, to ensure you're satisfied with your service.
Each plan also offers a host of free scripts, including, free bulletin board, site statistics, guestbook, spam filters and more. If you need e-commerce functionality, they offer 3 different shopping cart plugins, free with each account, along with SSL encryption, for secure transactions. You can also host 2 totally different sites on each account and park up to 6 domains, which is great for users with multiple websites. One notable addition to this, is each of the 6 sites hosted gets free e-mail accounts. Many hosts charge an extra free for this, just thought you should know! All this helps make InMotion Hosting a great choice for business related web sites.
- Can host 2 totally different sites on each account.
- Multiple shopping cart software to choose from.
- Incredible uptime and reliability.
Reliability & Speed:
InMotion Hosting offers its users a choice of high-performance data centers, located in either Los Angeles, CA, or the EU, powered by the latest Dell and Sun Microsystems servers. Their systems are monitored 24/7 365 and employ a host of safety measures, including UPS power backup, 24/7 manned security and fire suppression methods.
They also offer fault tolerant IP routing, to ensure your site stays available at all times. Direct data connections enable your site visitors to enjoy faster loading pages, by creating multiple locations to reach your data. Their industry leading backbone connections help deliver fast loading web pages.
They tout a 99.9% uptime guarantee and this claim is also monitored via a 3rd party, to ensure authenticity. Full backups of your site are also performed every 36 hours.
Reliability & Speed Factors:
99.9%
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OC-192
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Summary: Can choose from 2 datacenters to host your site. Also, unique peering capabilities to ensure fast page loads. |
Support:
InMotion Hosting provides super customer support via multiple venues, all available 24/7. You can reach them through their online trouble ticketing system, or toll-free phone, with very short, industry leading short wait times. They also offer a customer message forum to supplement their in-house support team. In additions to this, they offer a comprehensive getting started guide and knowledge base, to help get answers to those common account setup questions.
Lastly, I wanted to add that their customer friendliness is among the best I have encountered. Some hosts provided good support, but InMotion Hosting offers excellent support...
Average Support Wait Times:
3 seconds
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1 minute
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Control Panel:
InMotion Hosting utilizes the world famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration.
What sets them apart?
"At InMotion Hosting, we understand business - not just e-business." - InMotion Hosting |
InMotion Hosting's vast amount of account features and addons makes them the perfect choice for an e-commerce site. |
Immensely high amount of storage and transfer quotas. |
You can choose the datacenter where your site will be hosted. |
Summary:
InMotion Hosting is rated the top rated web host, because of their high storage and transfer allowances and great feature offerings for business oriented clients. That, along with their 100% 90-day satisfaction guarantee and high performance Dell servers make them a uniquely great pick.
Those of you looking to save a little money will also be pleased with the prices they offer, which are among the industries lowest. We found InMotion Hosting to be a great host for those who need lots of storage and great prices. Check out our top rated web host today!
InMotion Hosting Ratings ChartScore: 9.5%
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InMotion Hosting User Reviews
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Good Value and Great Support at InMotion
Review by: www.fidelity304.com from South Carolina, on June 22nd
I have used InMotion since January 2011. Support assistance was excellent in helping me in familiarizing myself. InMotion Support answered very promptly and answered my question directly; not a canned answer. Price is very good and you get two sites, not one. Up time? Excellent. Their templates are nice and easy to use and allows enough variety to let your site stand out and allows you to set it up to make it easy for your target users. I tried three others, all well known, and InMotion exceeds my needs. Recommended 5 of 5!
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Excellent customer service
Review by: Paul Andreassen from Oslo, Norway, on June 22nd
Excellent customer service. Problem solved quickly, and the support person was very friendly and courteous.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Inmotionhosting is the best of all.
Review by: www.toptennewhomecommunities.com from MIlpitas, CA, on June 20th
We have our hosting account with www.inmotionhosting.com for the last two years and we had so many issues on timely manner but inmotionhosting has come up as a hero to resolve all the issues. They have great 24*7 technical support which is fast, accurate and responsive. They understand the issues as they already know about it which shows that their technical support have great knowledge base and understanding and they keep themselves updated on all the possible issues.
I may be another happy customer of inmotionhosting.com but according to my company they are the best in what they do.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Nothing Special
Review by: Chris from East Coast, on June 20th
My partner and I are very disappointed. For the most part their Tech team sucks. They can't answer technical questions. They bounce you around, put you on hold, etc until they get the right answer. Sometimes, after all that, they still don't have the correct answer! Very few people who work at InMotionHosting are really knowledgeable. They really have a long way to go with customer satisfaction and putting together a decent tech team. Their pricing is also nothing to brag about.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Best customer service in the industry
Review by: Ron P. from Concord, CA, on June 20th
Have needed to solve some issues over the past two months. Sometimes the answers were easy to find in the company's support postings. Not being a professional, there was usually some gray area. Online chat has consistently given me the help I needed to clear things up and ALWAYS within minutes. Phone help was equally friendly, fast and spot on. Great Customer Service, great servers, efficiently run. Can't ask for more. I see that other places offer hosting for less, but I don't even bother to check them out. Not even tempted. There is no way I'm leaving InMotion.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
I agree with the site review...
Review by: Wes from Boston, MA, on June 16th
Great business host with super tech support and plenty of resources on hand that an ecommerce site might need. Highly Recommend.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Outstanding Service
Review by: Mountain Publishing from Chandler, AZ, on June 8th
Our site was hacked and InMotion Hosting had the site trouble-free within the hour.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
InMotionHosting rocks!!
Review by: Dan from Cleveland, OH, on May 27th
Phone support is available too, but I prefer the chat line for quick answers to any question that comes up. They are always fast and friendly. I guess that fact that I've moved our business email to InMotionHosting speaks loud and clear as to my opinion of them!
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
amazing customer service
Review by: http://visual77.com from Nevada, on May 26th
I have 4 accounts with inmotion (3 for my company, 1 personal) and all have been fantastic. The most notable thing about inmotion is how responsive and knowledgeable their customer service and tech support is. They are available on live chat 24/7, and there is no wait time. I've had to go into live chat about a dozen times in the past year and each time has been a wonderful experience. I would recommend them to anyone.
- Value for Money
- Reliability & Uptime
- Customer Courtesy
- Technical Support
- Features
- Storage Space
- Bandwidth
- Tech Response Time
- Ease of Use
- Server Speed
Inmotion review
Review by: www.christenabrostrom.com from Atlanta, on May 24th
I love inmotion! I didn't know a whole lot about building websites or hosting, and have found them to be so helpful in the service department. I have always gotten a response the very same day and not a blanket statement either. Very personal. Everything has been very easy to learn and build and I just couldn't be happier! It has been so much fun.